n8n rescue
Your n8n Workflow Broke. We Fix It — Usually Within 48 Hours.
Something that worked for months has stopped, or it is quietly producing wrong results, and the person who built it is gone. Send us read-only access and we will tell you what is wrong before you commit to anything.
Symptoms we see every week
The workflow simply is not running
Active, but no executions. Usually a trigger that silently deactivated, a schedule in the wrong timezone, a webhook registered to a URL that changed, or an instance that restarted without the workflow coming back.
Silent failures
Executions look successful; the data is wrong or missing. Almost always an unhandled empty branch, an API returning a 200 with an error body, or a node continuing on fail with nobody watching the output.
Webhook timeouts
The caller times out because the whole job runs inside the webhook. The fix is respond-immediately plus a queued sub-workflow — a restructure, not a setting.
Expired or broken credentials
OAuth refresh tokens revoked, service accounts rotated, a Google or Meta app that moved out of testing mode. Fixable in an hour once identified; invisible for weeks if nobody alerts on it.
Queue backlog and stuck executions
Workers not consuming, Redis misconfigured, concurrency set for a machine you no longer run, or one poison payload blocking everything behind it.
Memory crashes on self-hosted
The classic: a node loads an entire dataset or a large binary into memory and the container is OOM-killed. Solved by batching, streaming and correct binary-data settings.
Broken after an upgrade
A version jump changed node behaviour or expression semantics. We identify what changed, pin what needs pinning, and migrate the rest properly.
Nobody understands the build
A 90-node workflow with no documentation, left by a freelancer who has moved on. We map it, document it, then make it safe to change.
How the rescue works
- Read-only audit. You give us read access to the instance or export the workflow JSON. We change nothing at this stage. If it is a production system, nobody touches it until you have approved a plan.
- Written diagnosis. Within roughly one business day you get the root cause in plain language, the fix, an estimate, and any other faults we found on the way. If the fix is 10 minutes of your own work, we will tell you that and charge you nothing.
- The fix. Applied against a copy first where the setup allows, verified on real data, then deployed with you watching.
- Hardening. This is the part that stops the next call: error branches on every workflow, alerting to a channel a human reads, credential-expiry monitoring, execution retention configured, and a written runbook.
Price
Diagnosis — free. You get the written root cause whether or not you hire us for the fix.
Fixed-price rescue — from USD 500 for a single broken workflow, quoted from the diagnosis before any work starts.
Instance recovery (self-hosted crashing, queue stuck, upgrade gone wrong) — from USD 900.
Support retainer — from USD 400/month: monitoring, alerting, an agreed response window and a monthly allowance of changes.
Ad-hoc work — USD 45/hour, for small changes outside a retainer.
The quote is fixed before work begins — if the fix turns out to be harder than diagnosed, that is our problem, not your invoice.
Free 30-minute automation audit
Not broken, just uncertain whether the setup is safe? We will spend 30 minutes going through your instance and give you a short written list: what will fail next, what is unmonitored, what is over-engineered, and what is worth automating that currently is not. No obligation, and you keep the list.
If you would rather start from a clean build, see n8n automation for Egypt and the Gulf.
Frequently asked questions
How fast can you look at it?
We aim to return a written diagnosis within one business day of getting access, and most single-workflow fixes are completed within 48 hours of you approving the quote.
Do you need access to our production instance?
Read-only access is enough to diagnose. For the fix we prefer to work on a copy or a staging instance and deploy the verified change with you present. If neither exists, we create one first.
What if you cannot fix it?
Then you pay nothing. The diagnosis is free, and the repair is quoted as a fixed price against a defined outcome — if we do not reach it, we do not invoice.
Can you fix a workflow somebody else built?
That is most of this work. We do not require the original developer, the original documentation, or a tidy build. We map what exists and then make it safe to change.
Do you support self-hosted n8n on our own server?
Yes — Docker, docker-compose, Kubernetes, queue mode with Redis and Postgres, reverse proxies and SSL. Self-hosted instances are the majority of what we are called to rescue.
Can you monitor our workflows so this stops happening?
Yes. The support retainer adds execution monitoring, credential-expiry alerts, failure notifications to a channel your team actually reads, and an agreed response window.
Send us the workflow. Diagnosis is free.
Export the JSON or give us read-only access, tell us what it is supposed to do, and we will tell you what is wrong — in writing, usually within one business day.